When inventory is held up in layaway due to missing or expired credit cards, sales are adversely impacted. How are you tracking members and their declined orders?
VinesOS POS features display declined orders on customer profiles to ensure smooth transactions and a seamless customer journey in the tasting room.
The winery POS software instantly alerts staff when a customer has order(s) declined, eliminating any confusion or delays during the checkout process. With a clear notification on the screen, team members can quickly and discreetly address the issue, providing alternative payment options and ensuring a frictionless experience for the customer.
Streamlined transaction management empowers winery tasting room staff to efficiently update the credit cards on file, process payments, reduce inventory on layaway, and enhance customer satisfaction. The intuitive interface allows for easy access to save a new card on file and process all declined orders.
VinesOS recognizes the critical role of robust wine club software in effectively managing daily tasting room operations for a thriving business.
Discover how a VinesOS Winery Group Grew Membership 800% With Creative Loyalty Clubs